Privacy Policy

Privacy PolicyLast Updated: March 2025

At Daniela Franco Magic Balloons, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://danielafrancomagicballoons.com/) or interact with our services. By using our site, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Delivery address
• Event details (location, date, time, type of celebration)
• Photos or media shared through forms
• Payment information (processed securely through third-party gateways)

We collect this data when you:

• Place an order
• Fill out a contact or quote form
• Subscribe to our updates
• Communicate with us via email, WhatsApp, or social media

2. How We Use Your Information

Your information is used solely for the following purposes:

• To process and deliver orders or bookings
• To communicate about your order or service request
• To personalize your experience with us
• To improve our website and customer service
• To manage promotions or respond to inquiries
• To comply with legal obligations

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Third-Party Services

We may use trusted third-party tools (e.g., payment gateways, delivery platforms, website hosting, email services) that help us operate efficiently. These providers have their own privacy policies, and we recommend reviewing them as well.

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These may collect anonymous information such as IP address, browser type, and pages visited. You can control cookie settings through your browser preferences.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or loss. However, no online transmission is 100% secure, so we encourage users to be cautious when sharing sensitive information.

6. Your Rights

You have the right to:

• Access or correct your personal information
• Request deletion of your data
• Withdraw consent to marketing communications
• File a complaint with a local data protection authority if you believe your rights have been violated

To make a request, please contact us at the details provided below.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors. If we learn that information has been submitted by a child without parental consent, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated date. Continued use of the website after changes implies your acceptance of the new terms.

9. Contact Us

If you have any questions about this Privacy Policy or the way we handle your data, feel free to reach out:

Daniela Franco Magic Balloons
Brantford, Ontario, Canada
Email: info@danielafrancomagicballoons.com
Phone: +1 (647) 504-0363
Social: @dfmagicballoons on Instagram and Facebook